Virtual Care Resource Centre

NOTE: Virtual Visits are now permanent in Manitoba. View this billing article for up-to-date tariffs and rules, effective October 1, 2023.

Virtual care, including phone and video visits, was introduced during the pandemic to help physicians and patients stay connected. This has helped to reduce in-person visits and keep more of your patients at home, as recommended by public health officials. In-person visits can continue, of course, when clinically preferable or more comfortable for your patient.

Quick Start Guide

Start here for the basics on how to get set up. This includes everything from technology to professional and legal obligations, as well as the types of health concerns appropriate for virtual care. You’ll also find billing guidance and privacy considerations.

Virtual Care Quick Start Guide

Approved Virtual Visit Tariffs

Review the full list of tariffs approved for virtual care, as agreed to by Manitoba Health and Doctors Manitoba.

Virtual Visit Tariffs

Scheduling and Conducting a Virtual Visit

Some practical advice on how to adapt your scheduling processes for virtual care, as well as some tips for physicians on conducting a virtual visit.

Tips for Scheduling and Conducting Virtual Visits

Video Visit Apps

Find advice from Digital Health as well as information on a variety of video apps that are available.

Advice on Video Visit Apps

Sample Patient Email Messages

Find a sample announcement message to all patients on virtual care, as well as a sample email confirmation to individual patients for their virtual appointments.

Sample Email Messages

Patient Consent

For video visits, you must ensure patients are informed of the inherent risks and obtain their consent. We have included the advice from CMPA, sample informed consent text and sample notes on consent to document in the patient’s chart.

Virtual Care and Patient Consent

Virtual Care Across Borders

Review our advice on providing virtual care across borders. This includes licensing, insurance and billing considerations, and where exceptions are in place for the pandemic.

Virtual Medicine Across Borders

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