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Improving patient access is a critical challenge facing primary care teams today and the Access Improvement Model (AIM) is designed to help tackle this issue head-on. Through a comprehensive approach that includes quality improvement (QI), change management, and team-building strategies, AIM equips clinical teams with the skills and tools needed to make meaningful and sustainable improvements. While the beginning stages start with a small working group, the ongoing success of any initiative requires support from the larger clinical team. This highlights the importance of spreading the change to ensure widespread and lasting impact.

As teams participating in AIM work through their first change initiative, it is important to share the change to keep the momentum going. This begins with clearly communicating lessons learned to the entire clinical team, regardless of the level of success. Regular updates, such as visual tools like a QI board displaying completed and ongoing initiatives, and sharing data on the positive impacts all help build engagement. Celebrating wins, no matter how small, is another vital step in energizing the larger team. Through recognition and storytelling, the change becomes something to be proud of and more easily replicated in other areas of care.

As the demand for improved patient access grows, there is no better time to join AIM and lead the way in making a difference for your patients and staff. Fall 2024 enrollment is open, but spots are limited. Don’t miss the opportunity to equip your team with the skills needed to drive improvement, manage change, and spread success clinic-wide. Sign up today to start building a stronger, more efficient practice.

If you would like to explore AIM in greater detail, please visit the AIM website and reach out at aim@​sharedhealthmb.​ca.