Self-awareness is one of the key components of Emotional Intelligence. Everyone has a story, and that story is fueled by our thoughts and emotions which in turn influence how we relate to ourselves, others and the world. Becoming self aware allows us to better manage ourselves, how we relate to others and show up in the world. 

At the end of this webinar, participants will be able to:

• List the key components to identifying their personal story
• Recognize how their story may impact themselves and others

Register Now for the ​“Leadership Starts with Self-Awareness” webinar

Being a physician is challenging with huge responsibility and often unrealistic expectations. Saying no is neither encouraged nor part of medical training and most physicians by nature have trouble setting limits, yet the consequences over time lead to depletion, anger/​resentment, entitlement, deterioration in health/​relationships and numbing behavior.

At the end of this webinar, participants will be able to:

• Recognize why setting limits as a caregiver is challenging
• Recognize the personal consequences of not saying no
• List practical ways to set limits 

Register Now for the ​“Boundaries – The New Self Care” webinar

Postgraduate training often does not or cannot prepare physicians for the multitude of relationships and situations they will inevitably experience in practice. The Relationship Intelligence Framework provides an evidence-based, non-judgmental method to help physicians develop the self-awareness and skills for managing themselves and relationships in the workplace. Relational Awareness begins with self-awareness; understanding who we are is essential to better managing the impact we may have on others. Relational Awareness involves having the skills to manage diverse situations and personalities. 

At the end of this workshop, participants will be able to:

• Recognize how your story may impact others
• Describe evidence-based components that contribute to your sense of self (e.g. physician personality trait profile)
• List practical strategies for developing and managing diverse relationships

Register Now for the ​“Relational Awareness – The New Essential Skill” workshop

Complaints are rarely about clinical competence, but about the relationship. At the epicentre of all complaints, is that someone felt the other person did not care. Everyone wants to be seen, recognized and appreciated. Intention and impact often don’t align. Lessons learned from over 40 years of listening to and addressing complaints will be shared. 

At the end of this webinar, participants will be able to:

• Recognize why complaints occur
• Describe practical strategies for minimizing the room for misinterpretation of your good intentions

Register Now for the ​“Lesson Learned from Complaints” workshop

Physicians do not work in isolation and because of their expertise are often viewed and held to account as the MRP — ​“Most Responsible Person” in the room. Perceived power differentials are real and often limit honest feedback leading to a false sense of security about the impact of words and actions. Medicine is an interdependent pursuit where team communication and relationships are key to successful outcomes and personal satisfaction. 

At the end of this workshop, participants will be able to:

• Recognize factors that lead to misunderstanding 
• Describe key factors necessary for high functioning teams
• List practical strategies for managing self and others in day-to-day practice

Register Now for the ​“Using Relational Awareness to Build Better Teams” workshop

Tom originally trained in general surgery in the UK and has spent over 20 years assisting physicians through medicolegal difficulties in Canada and internationally. This has included regulatory issues and organizational conflicts. More recently through Saegis (CMPA subsidiary) he developed and delivered programs for individuals and teams focused on communication, collaboration, psychological safety and Just Culture. Currently he works with healthcare organizations in need of assistance, as well as coaching physicians, healthcare professionals and teams wanting to improve their performance.

For almost 30 years, Dawn has worked extensively with practising physicians, leadership, faculty, varying levels of medical trainees, International Medical Graduates and regulated health professionals throughout Ontario and other parts of Canada. Dawn’s current work focuses on assessing and skill building in communication, collaboration, and leadership.