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On Day 1, the virtual workshop will provide participants with background theory and hands-on practice in using a multi-incident analysis to analyze a group of medication incidents. On Day 2, the virtual workshop will provide participants with background theory and hands-on practice in using a novel tool called the Medication Safety Culture Indicator Matrix (MedSCIM) to assess and monitor patient safety culture within their organization.

Day 1:
Multi-Incident Analysis — Analyzing medication incidents one group at a time

Program Abstract:

This workshop presents the key concepts for conducting a multi-incident analysis — a technique designed to maximize efficiency by analyzing a group of medication incidents sharing a common topic. 

Participants will learn a stepwise process for conducting a multi-incident analysis, and situations where this methodology is most beneficial. You will have the opportunity for hands-on practice under the guidance of ISMP Canada experts. A variety of reference documents and supporting tools will be provided, enabling you to confidently analyze your facility’s medication incidents. 

Day 2:
Medication Safety Culture Assessment — A Novel Approach for Measuring Patient Safety Culture

Program Abstract:

This workshop teaches participants how to use medication incident reporting as an indicator to monitor patient safety culture within their organization. These concepts will be integrated to introduce a novel tool called the Medication Safety Culture Indicator Matrix (MedSCIM).

You will have the opportunity for hands-on practice to learn how to use Medication Safety Culture Assessment under the guidance of ISMP Canada experts. A variety of reference documents and supporting tools will be provided, enabling you to confidently use Medication Safety Culture Assessment to support a positive patient safety culture.