Crucial Conversations® help you acquire skills to engage in high stakes situations, and transform disagreement to dialogue. A culture of dialogue in health care can improve patient safety and professional fulfillment.

With Crucial Conversations®, you can further develop you leadership skills to:

  • establish and maintain better relationships;
  • gather and negotiate divergent perspectives; and
  • achieve better results with honesty and integrity.

This workshop is virtual, taking place Friday afternoons 2 – 4:30pm, Nov 17, 24, Dec 1,8,15.

This online course is open to all faculty of the Max Rady College of Medicine and Rady Faculty of Health Sciences, University of Manitoba.


After completing Crucial Conversations®, participants will have the skills to:

  • identify when conversations become crucial;
  • engage others in addressing challenging issues;
  • navigate emotional, high-stakes conversations toward resolution and action;
  • acquire practical skills to address challenges in health-care systems.


Dr. Shaundra Popowich, MD, FRCSC, MBA