Crucial Conversations® help you acquire skills to engage in high stakes situations, and transform disagreement to dialogue. A culture of dialogue in health care can improve patient safety and professional fulfillment.

With Crucial Conversations®, you can further develop you leadership skills to:

• establish and maintain better relationships;
• gather and negotiate divergent perspectives; and
• achieve better results with honesty and integrity.

This workshop is virtual, taking place Friday afternoons 2 – 4:30pm, Nov 17, 24, Dec 1,8,15.

This online course is open to all faculty of the Max Rady College of Medicine and Rady Faculty of Health Sciences, University of Manitoba.

Objectives:

After completing Crucial Conversations®, participants will have the skills to:

• identify when conversations become crucial;
• engage others in addressing challenging issues;
• navigate emotional, high-stakes conversations toward resolution and action;
• acquire practical skills to address challenges in health-care systems.